Upcoming EBSCO Electrical System Upgrades

We are working to replace our existing Generators, UPS, and HVAC systems to ensure that we can provide access to EJS, A-to-Z, and LinkSource during storms, disasters and other power outages. To that end, we have upgraded our power capacity and are now in the process of installing new high-capacity back up generators.

The final two phases of this project will be conducted as follows:
* Saturday, 28 October 2006. We expect no system outages during this phase.
* Sunday, 19 November 2006. To perform this final installation, we have no choice but to shut down our computer facilities from 6 a.m. until 1 p.m. CST (12 noon until 7 p.m. GMT).

We know that many end users perform research on weekends, and we apologize for the inconvenience to you and them. We want to give you time to prepare your staff and users for this planned outage on 19 November. Thank you for your patience as we work to improve our service to you.

EBSCO Information Services CUSTOMER FOCUSED CONTENT DRIVEN

Free online Standard & Poor's NetAdvantage Training

NetAdvantage Training Standard & Poor's offers training to maximize your understanding of NetAdvantage via WebEx. Click below to see our training session schedule.

Learn more

Become a Database Power User

Our online databases have much more functionality than is possible to demonstrate in a short workshop.  Here's how to find out more about search options and results management in some of our key databases:

 

A page of links to tutorials and tip sheets provided by our database vendors is at http://www.rh.edu/library/research/tutorials.htm.  These include Flash demonstrations, PowerPoint presentations, and pdfs of tip sheets, search guides, and brochures.  Enjoy!

[Lnacademic] Boston Globe Under Construction

The Boston Globe is listed as temporarily suspended in the source information inside LexisNexis Academic. The latest update is 10/8/06. LexisNexis Academic are in the process of converting to a new data format for this publication to support advanced features, and have had to interrupt coverage during the conversion. LexisNexis Academic expect updates to resume in December, and they will have the issues from the intervening period.

IEEE Xplore Issues

The IEEE Xplore site is currently unavailable and/or users may experience intermittent service disruptions at this time. They are currently working on the problem.  IEEE apologizes for any inconvenience.

Update: Thomson Gale Online Products Intermittently Unavailable

Our Engineers have identified and corrected the problem with our online products. Please contact our Technical Support department should you have any problems accessing your online subscriptions.

Kind Regards,
Thomson Gale

Thomson Gale Online Products Intermittently Unavailable

Gale Subscribers,

We are currently experiencing intermittent problems with our online databases. Please be advised that our Engineers are working to correct the problem as soon as possible. I will send out another update as more information becomes available. If you have questions or concerns, please contact Technical Support at 800-877-4253 (Option 4).

Kind Regards,
Thomson Gale

Catalog Downtime

The Rensselaer Libraries' Catalog will be down for maintenance from 12 noon until 2 pm today, Oct. 9.  Access to the Internet and Cole Library databases will not be affected.  During that time you can search reQuest to find materials in the Cole Library.

Free October 2006 Online Ei Training Sessions

Engineering Information announces complimentary online training sessions for October. Topical sessions last approximately 30 minutes and are delivered online via Microsoft 'Live Meeting.' All sessions are conducted by Ei Librarian and Training Manager, Gali Halevi, MLS.

October 10th - Introduction to Engineering Village.

October 24th - Increase current awareness using RSS feeds and Blogs

October 31st - The interaction between science and technology using
Inspec and Patent databases

All sessions are offered at 9:30 AM EDT and 2:00 PM EDT. Internet connection and phone required. For further information please visit our support center at www.ei.org